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How Bizarre! OpenVPN would not allow Internet access via Wi-Fi!

I use Streamvia VPN (OpenVPN client) to stream programming from back home in the UK and haven’t had any issues until now. Let me be clear, I am not blaming Streamvia, but there seems to be some sort of compatibility issue with Windows 8 and the OpenVPN system when connected via Wi-Fi. The VPN connects fine, allocates me an IP address but it doesn’t seem to have Internet access, I get “looking up… <-URL->“. I disconnect Wi-Fi and connect an Ethernet cable and everything works fine. I never had this problem on Windows 7 before upgrading to Windows 8 on the very same laptop.

Top marks to StreamVia, I contacted their support department and James promptly responded, worked with me to resolve the issue. It turns out that it’s a Windows 8 issue, for some reason, the ‘netman’ service is not running by default, it really is as simple as enabling the “netman” service.

3 thoughts on “How Bizarre! OpenVPN would not allow Internet access via Wi-Fi!

  • Domenico commented on January 5, 2014 at 11:46

    I can not open the link, please can you send me the solution?

  • Domenico, I simply opened up services [run –> type “services.msc”], in the services dialogue box, I scrolled to the “netman” service, double clicked to open the netman service, set the start-up type to “automatic”. Rebooted the computer and everything worked fine; since upgrading to Windows 8.1, the netman service has disappeared and the problem has not reoccurred. If you still have issues, contact Streamvia support, they respond very quickly.

  • Mohamed commented on May 15, 2014 at 13:04

    Hey folks

    Try below instrucation. I tried and it works.

    ANNOUNCEMENT: WINDOWS 8.1 PREVIEW & OPENVPN

    Monday, July 29, 2013

    Whilst we appreciate it can be hard to resist pretty shiny new things – especially when they are free – we do recommend that people stick with Window 8.0 for now at least, however if you are already running Windows 8.1 Preview (or you feel you really *must* install it) please find some fixes below that may be required when using StreamVia with OpenVPN.

    1. Navigate to the below path in Windows:

    C:\Program Files\TAP-Windows\bin

    2. Right click on ‘devcon’, choose Properties
    3. Click ‘Compatibility’ tab
    4. Enable ‘Run this program as administrator’
    5. Enable ‘Run this program in compatibility mode for Windows 7’
    6. Click Apply
    7. Click OK
    8. Double click ‘deltapall’, follow the prompts and accept any pop ups for authorisation
    9. Double click ‘addtap’, follow the prompts and accept any pop ups for authorisation
    10. Try OpenVPN again

    If you still experience problems please switch and use an L2TP VPN which will use software already inside Windows 8.1 – setup guide below:

    help.streamvia.com/VPN/Windows 8/L2TP

    Caio

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