Grene Vision Group, Still Waiting For My Glasses 20 Days Later!

I went to Grene Vision Group on October 22, 2013 to get my eyes tested after a noted drop in visual acuity and I needed new glasses, so I picked out my frames and paid the $230 and was told it would take 7 – 10 days for them to be ready for pick up. That was almost three weeks ago and my new glasses are still not ready for pick up. I was offered a refund so I could go elsewhere but the refund would take 7 to 14 days. I will wait to get my new glasses but wont use Grene Vision Group again, poor customer service and stupidly long lead times, it shouldn’t take 3 weeks+ to make lenses.

Update [Nov, 12 2013, 18:26]: I finally received my glasses today and what a difference, suddenly my whole world is clear after being blurry for so long, but not impressed with Grene Vision Group, I was told 7 – 10 days and it took 22 days, forcing me to drive with less than adequate vision.

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