myBLOG-Online

Grene Vision Group, Still Waiting For My Glasses 20 Days Later!

I went to Grene Vision Group on October 22, 2013 to get my eyes tested after a noted drop in visual acuity and I needed new glasses, so I picked out my frames and paid the $230 and was told it would take 7 – 10 days for them to be ready for pick up. That was almost three weeks ago and my new glasses are still not ready for pick up. I was offered a refund so I could go elsewhere but the refund would take 7 to 14 days. I will wait to get my new glasses but wont use Grene Vision Group again, poor customer service and stupidly long lead times, it shouldn’t take 3 weeks+ to make lenses.

Update [Nov, 12 2013, 18:26]: I finally received my glasses today and what a difference, suddenly my whole world is clear after being blurry for so long, but not impressed with Grene Vision Group, I was told 7 – 10 days and it took 22 days, forcing me to drive with less than adequate vision.

Have Something To Say About This Post? Please Comment Below!

This site uses Akismet to reduce spam. Learn how your comment data is processed.